Support
Need a hand?
Most fixes are right here. If yours isn’t, a person will help.
Common questions
My price looks wrong.
Check “What we assumed” on your insurance. If we guessed your mileage or coverage, correct it and we’ll check it again. Your current price is the one you gave us.
Why couldn’t you check an insurer?
Three reasons: their filed rules exclude your household, their rates were unavailable when we checked, or we don’t price that insurer yet. Your answer says which.
Is an estimate a quote?
No. An estimate is worked out from an insurer’s filed rates. It is not an offer. For a price you can buy, get a quote from that insurer.
I didn’t get my sign-in code.
Check spam first. Each code is 6 digits and lasts 10 minutes. You can ask for a new one up to 5 times an hour.
How do I stop watching?
Use the stop link in any InsurWatch email, ask Muse, or open Watches in your account. It stops right away.
How do I disconnect Muse?
Open your account page and remove Muse under connected assistants. It stops working straight away.
How do I delete everything?
Open your account page and choose Delete everything, or ask Muse. It erases your insurance, checks, watches and account within 24 hours, and can’t be undone.
Do you cover my state?
We’re starting with California and adding more states. Check “Who we check” for the current list.
Nothing matches. Email us below and we’ll help.